Category: BOSS

Is Outsourcing a leading digital transformation worldwide- Know here! Outsourcing has always mastered its service by doing the business operations in a reasonable package and ensuring cost-savings for the company and improving the efficiency of the overall outputs for the business enormously. It is considered that IT outsourcing took the business industry by storm back… Continue reading Is Outsourcing a leading digital transformation worldwide

What is conversion Rate Optimization? Conversion rate optimization (CRO) is a process used to improve the performance of a digital asset by increasing the percentage of visitors taking action, for example, making a purchase or filling out a form. The goal of CRO is to turn more website visitors into customers by identifying and addressing… Continue reading Conversion Rate Optimization (CRO): The Complete Guide

No matter how amazing a product is, once the order is placed, the customer experience has to be taken care of with utmost courtesy. Hence, that’s how your referrals are increased, giving your product a wonderful identity. But did you know how a Direct-Selling industry looks after their back-office operations while they are busy producing… Continue reading Understanding the Importance of Business Operations Support in Direct-Selling Industry

  What is the most important factor for manufacturers? Is it customer satisfaction, land, labor, or any other element? Well, customer satisfaction is indeed the most crucial factor for manufacturers, yet there are few other aspects too which are associated with manufacturing companies in ease of doing business. Amongst these are factors like land, labor,… Continue reading 14 Reasons for Manufacturers to Outsource their BPO Services

The Significance of Customer Service in the Telecom Industry Can you imagine your life without a phone, internet, cable, and all the other tech-driven connectivity? If no, you’re not the only one. Today, it’s hard to live without telecom-based elements as these are the only things that have connected us with our work, family, friends,… Continue reading How significant customer service is in the Telecom Industry?

7 Ways how Call Center Outsourcing Services Enhance Your Brand Brand loyalty is the key factor for any business. Branding is always the main factor why a business is successful. After all, your brand, product, or services grips the customer close to your business and makes it a part of their lives. Creating a solid… Continue reading 7 Ways How Call Center Outsourcing Services Enhance Your Brand

6 Reasons Why AI Can’t Replace Call Center Agents? We are living in a super-fast era. Each day, there is innovation, and as technology evolves, we all have the ultimate desire to automate things and resolve issues with just a click. Prompt solutions are always much-needed elements in the corporate world, the faster the solution,… Continue reading Why AI Can’t Replace Call Center Agents?

The Insider’s Guide to Knowledge Process Outsourcing (KPO) Business Process Outsourcing(BPO) has a thriving contribution to organizations. BPOs have turned out to be the perfect solution to manage operations for the companies, and why not? After all, BPOs are doing tremendously great since always, and it is growing more day by day. Until now, you… Continue reading The Insider’s Guide to Knowledge Process Outsourcing (KPO)

How Outsourcing Turned Out as the Best Thing to Do in The Global Health Pandemic The world experienced a shocking jerk in the year 2020 with the dreadful threat of Covid-19. And as the corona wave has hit back, it looks like the pandemic will not settle anytime soon. This is disturbing, this is tough… Continue reading How Outsourcing Turned Out as the Best Thing to Do in The Global Health Pandemic

The Role of Artificial Intelligence for BPO Industry Today, Artificial Intelligence (AI) has presented the world with so much creativity and innovation that you’ll never be able to predict. While it is accelerating now with a massive impact, it also plays a grand role in the BPO industry. Citing the magnifying functions of  artificial intelligence… Continue reading The Role of Artificial Intelligence for BPO Industry